At Matilda Co, we are committed to providing a secure and seamless payment experience for our customers. Here’s everything you need to know about making payments on our website:
Accepted Payment Methods:
We accept the following payment options:
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Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
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Diners Club, Google Pay, Apple Pay, JCB
Payment Currency:
All transactions are processed in USD (United States Dollar).
Payment Security:
Your payment information is encrypted and securely transmitted through trusted payment processors. We do not store full credit card details on our servers to ensure your safety.
Payment Authorization:
When you place an order, your payment will be authorized immediately. In some cases, additional verification may be required to complete the transaction.
Order Confirmation:
After your payment is successfully processed, you will receive an email confirmation with your order details and payment receipt.
Payment Issues:
If your payment fails or is declined:
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Verify your payment information is correct.
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Ensure sufficient funds are available.
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Contact your bank or payment provider if needed.
If the issue persists, please contact our customer support team with your order details.
Refunds:
Refunds will be processed according to our Refund & Return Policy. Payments will be returned via the same method used for the original purchase.
Contact Us:
Store Name: Matildaco
Business Register Name: Matilda Co Ltd
Business Registration No: 799890637BC0001
Business Address: 329 Howe St, #2178, Vancouver, BC V6C 3N2, Canada
Email: info@matildaco.com
Phone Number: +1 833-948-5780
Business Hours: 9:00 am to 5:00 pm Between Monday to Friday
Timezone: (GMT-08:00) Pacific Standard Time (Vancouver)